Privacy Policy

This Privacy Policy describes how Dubai Technologies collects, uses, and discloses information when you download, install, or use the Logistic Delivery System application available on the Play Store. By downloading, installing, or using the App, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

1.1 Personal Information

We may collect personal information such as your name, email address, phone number, and location when you register an account or use certain features of the App. This information is collected with your consent and is necessary to provide you with the requested services.

1.2 Device Information

We may collect certain information about your device, including your device type, operating system, unique device identifiers, IP address, and mobile network information. This information is collected to ensure the proper functioning of the App, improve our services, and enhance your user experience.

1.3 Usage Information

We may collect information about how you use the App, including your interactions with the features and functionalities of the App. This may include information about the routes you take, the time you spend on specific tasks, and the actions you perform within the App. We collect this information to analyze usage patterns, troubleshoot issues, and optimize the performance of the App.

Use of Information

2.1 Providing and Improving the App

We use the information collected to provide you with the requested services, including managing and tracking deliveries, optimizing routes, and providing customer support. We may also use the information to improve the functionality, features, and user experience of the App.

2.2 Communication

We may use your contact information to communicate with you regarding your account, app updates, promotional offers, and other relevant information. You can opt-out of receiving promotional communications by following the instructions provided in the communication or by contacting us directly.

2.3 Aggregated Data

We may aggregate and anonymize the information collected to generate statistical or analytical data. This aggregated data does not identify any individual and may be used for research, analysis, and marketing purposes.

Disclosure of Information

3.1 Service Providers

We may disclose your information to trusted third-party service providers who assist us in providing and improving the App. These service providers are contractually bound to use your information solely for the purposes specified by us and in accordance with this Privacy Policy.

3.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or interests, investigate fraud, or respond to a government request.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information from our systems.

Third-Party Links and Services

The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third parties when accessing their websites or using their services.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by email or through a prominent notice in the App. Your continued use of the App after the changes take effect constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the App, please contact us at +971566896458.

By using the Logistic Delivery System App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.